If you have installed the most recent version, the "Install" / "Update" button will not be visible.

Should you still have issues logging in, please reset your password entering your username via https://shell.cbresafe.com/users/lost_password.
You will then receive an email containing your username and a new password. Please change your password as soon as you're logged in, by clicking on Settings in the app menu.

For further assistance, please contact our dedicated support at [email protected].